In the instance that your order was incorrect or has arrived broken, please contact us by email within 4 days of receiving your item. We also require that you send photographs of the item(s). Any emails sent after 4 days of arrival will not be fixed. A replacement item will be sent back to you within 1-2 weeks.
All orders from We're All Mad Boutique can take anywhere from 1-2 Weeks for production fulfillment. You will receive a shipping confirmation once your package has successfully been packaged and ready to ship.
rush order policy
We are happy to accommodate rush orders if we are can. You will need to purchase the rush order listing along with the item that you would like to be rushed. You will do this by selected rush order in the shipping area at checkout. This will guarantee that we can get your order to you with a 1-week turnaround rather than the expected 2 weeks.